September 2025 · 6 min read · Future
The End of Cost-Centric Metrics (And What Replaces Them)
Cost metrics stay, but they stop leading. Ownership, quality, and cycle time become the story HQ funds.
Notes from Bengaluru
Practical notes on building in India · Page 4
About Field Notes · Showing 31–39 of 102 notes
October 2025 · 6 min read · Sector
Energy and Renewables Capability Centers
Energy captives blend engineering, trading ops, grid software, and sustainability data. Hire for domain and systems thinking together.
May 2025 · 6 min read · Talent
Retention in Tier-1 vs Tier-2: Different Levers
Tier-1 retention fights market poaching. Tier-2 retention fights stagnation and thin leadership. Use different levers for each.
May 2025 · 6 min read · Policy
How State Missions Align With Semiconductor and AI Goals
State AI and semiconductor missions can support the right captives. Align only when your actual work touches those stacks, not for brochure optics.
March 2025 · 6 min read · Ai
Workforce Transition in an Agentic GCC
Agents change which human skills matter. Plan reskilling, role redesign, and honest communication before headcount rumors fill the gap.
June 2025 · 6 min read · Legal
IP Assignment and Confidentiality Inside India GCCs
IP and confidentiality must be tight under EOR and entity models alike. Fix contracts before inventive work starts. Not legal advice.
July 2025 · 6 min read · Operating Model
GCCs vs IT Services: Choosing the Right Model in 2026
Captive and vendor models solve different problems. Choose based on ownership, control, and speed, not ideology.
July 2025 · 6 min read · Howto
BOT and Captive Conversion Paths Explained
Build-operate-transfer and EOR-to-entity paths let you start fast and own later. Write conversion terms before you need them.
January 2025 · 6 min read · Markets
German Engineering Ethos Inside Indian GCCs
DACH captives often bring a precision culture. India teams succeed when they respect that standard and still move at product speed.
January 2025 · 7 min read · Strategy
The Five Shifts That Defined India's GCC Story in 2025
2025 was not only about more centers. It was about talent scale, wider parent countries, city concentration, mid-market speed, and mega centers that still hold a huge share of people.