May 2025 · 6 min read · Talent
Shared Services vs Capability Towers: HR Redesign
HR systems built for shared services fight product ownership. Redesign leveling, goals, and rewards when the charter changes.
Notes from Bengaluru
Practical notes on building in India · Page 10
About Field Notes · Showing 91–99 of 102 notes
March 2025 · 6 min read · Ai
Responsible AI Governance for Captive Centers
Governance is how you keep HQ comfortable while India ships. Cover model risk, data use, and escalation before scale makes mistakes expensive.
June 2025 · 6 min read · Howto
First-Year Mistakes New GCC Leaders Make
New site leaders often over-hire, under-manage HQ, and confuse activity with ownership. Here is what to avoid in year one.
June 2025 · 6 min read · Legal
Legal Entity Setup for GCCs in India: A Practical Map
Entity setup is a sequence: model choice, counsel, registrations, banking, then hiring at scale. This is orientation, not legal advice.
July 2025 · 6 min read · Howto
M&A and GCC Integration: Capturing Synergy Fast
After an acquisition, India centers can consolidate work quickly if charters, systems, and people decisions are explicit.
January 2025 · 6 min read · Strategy
How Fortune Global 500 Firms Use India GCCs
Large global firms use India for multi-tower ownership: engineering, risk, data, and operations. Smaller companies can borrow the pattern without the bureaucracy.
January 2025 · 6 min read · Strategy
Why India Became the GCC Capital of the World
The old question was why India. The new question is what more you can own from India. Here is what that shift means if you are planning a team in Bengaluru.
February 2025 · 6 min read · Product
Creating India-Origin IP Inside Your GCC
India-origin IP means code, models, and designs born in the center, with clean assignment and a path into global products.
August 2025 · 6 min read · Future
Predicting 2030: 230 Mega GCCs and Beyond
Mega-center forecasts are planning ranges, not destiny. Use them to stress-test whether you want depth, breadth, or a lean ownership model.
August 2025 · 6 min read · Comms
Communicating GCC Value to Global Stakeholders
Stakeholders fund what they understand. Tell a short ownership story with proof, not a tour of activities.