2 Jul 2025 · 5 min read · Operating Model
Moving from a regional delivery center to an integrated global office requires redesigning intercompany governance, reallocating decision rights, and establishing strategic peer relationships with corporate headquarters.
8 May 2025 · 6 min read · Operating Model
Operating model design is where most GCC value is won or quietly lost. Hybrid Enablement: Partnering Without Losing Control examines service provider co-creation, using signals from the 2025-2026 research wave.
14 Apr 2025 · 6 min read · Operating Model
Build vs. buy has evolved. How forward-looking enterprises navigate the strategic balance between internal capability centers and specialized external system integrators.
