Notes from Bengaluru
About Field Notes · Showing 81–89 of 102 notes
5 Jul 2025 · 5 min read · Markets
British financial institutions, healthcare giants, and engineering firms are accelerating their investments in Indian capability centers. An analysis of the economic drivers, regulatory alignment, and technical depth underpinning the bilateral corridor.
2 Jul 2025 · 5 min read · Operating Model
Moving from a regional delivery center to an integrated global office requires redesigning intercompany governance, reallocating decision rights, and establishing strategic peer relationships with corporate headquarters.
14 Jun 2025 · 5 min read · Strategy
The transformation of India's global capability centers reached an inflection point in 2025. An analysis of the five major trends that permanently reshaped enterprise mandates, geographic footprint, and executive leadership.
11 Jun 2025 · 5 min read · Ai
Isolated innovation experiments and endless proof-of-concept projects deliver little business value. It is time to transition artificial intelligence into the core production architecture of the enterprise capability center.
8 Jun 2025 · 5 min read · Ai
Moving artificial intelligence from small pilots into enterprise production requires strict guardrails. Here is how leading GCCs build practical AI risk and audit frameworks.
5 Jun 2025 · 5 min read · Product
The clearest sign of a mature capability center is full lifecycle ownership. Here is how leading teams move from closing tickets to owning global platforms and P&L lines.
2 Jun 2025 · 5 min read · Strategy
Mid-sized companies move faster than corporate giants. Here is how mid-market capability centers in India bypass mega-captive bureaucracy to drive real digital change.
14 May 2025 · 6 min read · Markets
Parent-country corridors now shape how India GCCs specialize and scale. Japan and APAC Enterprises examines the shift from US-centric captives to East Asian industrial and financial centers.
11 May 2025 · 6 min read · Ai
AI is no longer a lab curiosity inside captives; it is becoming the operating core. India as a Global AI Talent Builder, Not Just Deployer examines how enterprise captives build full-lifecycle AI expertise.
8 May 2025 · 6 min read · Operating Model
Operating model design is where most GCC value is won or quietly lost. Hybrid Enablement: Partnering Without Losing Control examines service provider co-creation, using signals from the 2025-2026 research wave.
