January 2025 · 6 min read · Markets
UK-India GCC Corridor: Why British Firms Double Down
UK companies have built a deep India GCC footprint. The corridor works when capability and time-zone overlap matter more than wage slides alone.
Notes from Bengaluru
Practical notes on building in India · Page 9
About Field Notes · Showing 81–89 of 102 notes
January 2025 · 7 min read · Strategy
From Cost Center to Enterprise Nerve Center: The GCC Value Orbit
Nasscom and Zinnov talk about value, AI, and partnerships. In plain terms: your India center must prove business outcomes, not only low cost per person.
February 2025 · 6 min read · Product
ER&D in Indian GCCs: From Support to Core Engineering
Engineering R&D work in India is moving from peripheral support to core modules. Staff for depth, quality gates, and real design authority.
August 2025 · 5 min read · Research
DataQuest and Media Narratives Around India's GCCs
Business media loves GCC headlines. Use them for awareness, not for your operating plan. Here is how to separate useful signal from noise.
August 2025 · 6 min read · Comms
Internal Branding: Making the India Center Feel Core
Internal brand is how HQ and local teams talk about the center. Make it sound like ownership, not offshore overflow.
April 2025 · 6 min read · Policy
Reading State Incentive Sheets Without Getting Distracted
Incentive sheets are sales documents until counsel validates them. Rank talent, speed, and compliance first; stack incentives last.
April 2025 · 6 min read · Geo
NCR and Chennai: Diversifying India's Innovation Grid
NCR and Chennai broaden India’s GCC map beyond the southern defaults. Use them when your talent, customer, or manufacturing story actually points there.
September 2025 · 6 min read · Future
Quantum-Curious GCCs: Preparing Without Hype
Most captives should watch quantum, not bet the roadmap. Prepare with literacy and selective experiments if your industry timeline warrants it.
September 2025 · 7 min read · Research
McKinsey's Transformation Lens for Capability Centers
India already proved it can host large teams. The harder job is moving a GCC from cheap task delivery to owning real business outcomes. That is the useful idea behind McKinsey's execution-to-transformation framing.
October 2025 · 6 min read · Sector
Retail and Consumer GCCs: From Ops to Experience Platforms
Retail captives are moving from back-office ops to experience and supply platforms. Own a customer or supply surface, not only tickets.